If you are retaking the same class (due perhaps to a low or failing grade, a drop, etc.), and:
- the new class uses the same zyBook content
- you are retaking the class at the same school
- the course number is the same
- you were not refunded by us (due to a drop/withdraw/etc.)
we may offer a free subscription for that retake. If the retake uses zyLabs or uses some different content, the discount may be partial. The free retake promotion is an opt-in promotion and is not automatically applied. To submit a retake discount request, email to firstname.lastname@example.org. Don't forget to include your new zyBook code; we need that to consider your request.
Note: We will not transfer activity data between class zyBooks for retakes.
Note: The low-cost extension option (typically $18) is not for retakes, as each class term gets a unique zyBook code, separate activity that instructors can see, possibly different configuration, etc.